{"id":13978,"date":"2022-01-24T12:36:47","date_gmt":"2022-01-24T11:36:47","guid":{"rendered":"https:\/\/hotel-erber.de\/en\/?page_id=13978"},"modified":"2026-05-20T11:43:19","modified_gmt":"2026-05-20T09:43:19","slug":"faq","status":"publish","type":"page","link":"https:\/\/hotel-erber.de\/en\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"

A Few Important Things<\/h1>\n

Welcome to Hotel Erber<\/span><\/p>\n

Enjoy your stay with us and find out more about all our services with our service guide here. We wish you a pleasant time here with us at the Hotel Erber.<\/p>\n<\/div>

<\/i><\/div>

Check-in <\/h2><\/div>
<\/div>
\n

Simply fill out the following registration and send it back to us info[at]hotel-erber.de<\/a><\/p>\n

You arrive very early or late!<\/h3>\n

Use our contactless check-in outside of our reception times<\/p>\n

Check-in Form<\/span><\/a><\/div>\n<\/div><\/div><\/div>
<\/i><\/div>

Opening times reception<\/h2><\/div>
<\/div>
\n

v<\/span>available by phone 24 hours a day<\/span><\/p>\n

Number internal: 10<\/p>\n

Number external: +49 89 99 65 51 0<\/span><\/p>\n

Monday to Friday 4 pm to 10 pm<\/p>\n

Saturday and Sunday 1pm to 10 pm<\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/div>

Check-out without waiting times<\/h2><\/div>
<\/div>
\n

Simply fill out the following invoice declaraion and send it back to us info[at]hotel-erber.de<\/a><\/p>\n

Check-out Form<\/span><\/a><\/div>\n<\/div><\/div><\/div>
<\/div><\/div>
<\/i><\/div>

Restaurant Erber<\/h2><\/a><\/div>
<\/div>
\n

Visit our Bavarian restaurant Erber. Here you will find regional, fresh cuisine for high demands.<\/p>\n

Monday Tuesday
\nclosed<\/p>\n<\/div>

<\/div>Table reservation \/ Menu<\/a>
<\/div><\/div><\/div>
<\/i><\/div>

Reviews<\/h2><\/a><\/div>
<\/div>
\n

We are happy if you have felt comfortable with us in the Hotel Erber and if you rate our service.<\/p>\n<\/div>

<\/div>Give a rating<\/a>
<\/div><\/div><\/div>
<\/div><\/div>
<\/div><\/div><\/div>

Our services<\/h2><\/div>

<\/i><\/i><\/span>Baby crib<\/span><\/a><\/h4><\/div>
\n

Pleas ask at the recepion.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Baverages<\/span><\/a><\/h4><\/div>
\n

We provide a small bottle of water for you in your room for free on the day of your arrival. Further alcoholic and non-alcoholic beverages are offered at our reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Breakfast<\/span><\/a><\/h4><\/div>
\n

Monday to Friday
\n7 a.m. to 10 a.m.<\/p>\n

Saturday, Sunday and public holiday
\n8 a.m. to 10 a.m.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Chargers\/adapter<\/span><\/a><\/h4><\/div>
\n

Various chargers or adapters are available at our reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Credit cards<\/span><\/a><\/h4><\/div>
\n

We accept American Express, Visa, Mastercard and EC\/Cash.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Emergency exit<\/span><\/a><\/h4><\/div>
\n

You can find information on your emercency exit plan in your room.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Garage<\/span><\/a><\/h4><\/div>
\n

Parking is free in the parking spaces in front of the hotel or in the underground garage.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Gift vouchers<\/span><\/a><\/h4><\/div>
\n

If you wish to acquire a gift voucher, please ask at the reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Hygiene articles<\/span><\/a><\/h4><\/div>
\n

We offer hygiene articles at the reception (charge applies)<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Internet access<\/span><\/a><\/h4><\/div>
\n

Your WLAN access is:
\nNetwork: Hotel-Erber
\nPassword: #welcome<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Internet-terminal<\/span><\/a><\/h4><\/div>
\n

For short internet activities, you are welcome to use our tablet, which is available at our reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Iron \/ Ironing board<\/span><\/a><\/h4><\/div>
\n

We are happy to provide you with an iron and ironing board. Please contact the recption.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Ironing service<\/span><\/a><\/h4><\/div>
\n

We offer an ironing service from 9 a.m. to 1 p.m. You can find the price information at the reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Laundry service <\/span><\/a><\/h4><\/div>
\n

If you hand in your laundry at 9 a.m. we will return it on the same day. the price list is available at the reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Laundry \/ towel change<\/span><\/a><\/h4><\/div>
\n

Helping to conserve energy and materials, we change your towels\/laundry every five days; if you wish, daily.<\/p>\n

Kepp towel: Towel on the rails means keep the towel.<\/p>\n

Change towel: Place towels you wish to have washed on the floor:<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Luggage service<\/span><\/a><\/h4><\/div>
\n

We will gladly assist you with your luggage, just ask for help at the reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Luggage storage<\/span><\/a><\/h4><\/div>
\n

For arriving and departing guests we offer secure luggage storage at the reception. You are welcome to deposit at the reception.<\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Mail<\/span><\/a><\/h4><\/div>
\n

Received mail will be delivered to your room. Stamps are available at the reception, we also post your mail.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Newspaper<\/span><\/a><\/h4><\/div>
\n

We provide daily newspapers and current magazines in our restaurant.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Non-smoking rooms<\/span><\/a><\/h4><\/div>
\n

We offer non-smoking rooms at our hotel. Please do not smoke in our rooms. In case of failure to comply, we reserve the right to charge a cleaning fee of 500.00 Euro<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Pets<\/span><\/a><\/h4><\/div>
\n

Pets are not allowed in the hotel area.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Pharmacy\/doctor <\/span><\/a><\/h4><\/div>
\n

Please ask the reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Pillow\/blanket<\/span><\/a><\/h4><\/div>
\n

An extra pillow or an blanket is available on request at the reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Printer<\/span><\/a><\/h4><\/div>
\n

A pinter is available for a fee ar our reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Rest<\/span><\/a><\/h4><\/div>
\n

Behind our house there is a meadow near our restaurant terrace. Restand use our deck chairs to relax.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Reception<\/span><\/a><\/h4><\/div>
\n

Number: +49 89 99 65 51 0<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Restaurant<\/span><\/a><\/h4><\/div>
\n

All information you found on www.restaurant-erber.de<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Relax in the garden<\/span><\/a><\/h4><\/div>
\n

Use our garden landscape for your workout, for playing, sunbathing or relaxing. A trampoline and sun loungers are available in summer. If you have any questions, please contact our reception.<\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Safe<\/span><\/a><\/h4><\/div>
\n

Your valuables may be deposited at a central safe at the reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Sewing service<\/span><\/a><\/h4><\/div>
\n

Sewing kits are available at the reception. We will gladly assist you with small repairs. Askat the reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Shoe polishing machine<\/span><\/a><\/h4><\/div>
\n

A shoe polishing machine is on the first floor. Shoe cleaning utensils are available at the reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Sport activities<\/span><\/a><\/h4><\/div>
\n

Take advantage of our diverse sports activities or wellness options right in front of the house or in the immediate vicinity. Sport activities – klick –<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Taxi<\/span><\/a><\/h4><\/div>
\n

For a taxi shuttle, ask the reception or directly dial the number +49 89 900 68 780 to order a cab.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Travel adapter plug<\/span><\/a><\/h4><\/div>
\n

Please ask the reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Technical error<\/span><\/a><\/h4><\/div>
\n

Please call the reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Telephone<\/span><\/a><\/h4><\/div>
\n
\n

 <\/p>\n

Upon request, you may obtain a portable telephone at the reception desk, which allows you to make both internal and external calls. To make an external call, you must dial 0 to access an outside line, followed by the number you wish to reach. For example, to call Austria (0043) and Vienna (01), you would dial as follows: 0 0043 1 + local number.<\/span><\/p>\n

Some important telephone numbers for you:<\/p>\n\n\n\n\n\n\n\n\n\n\n
Telephone numbers<\/th>\nArea code<\/th>\n<\/tr>\n<\/thead>\n
Emergency call Fire 112<\/td>\nGermany +49<\/td>\n<\/tr>\n
Emergency call police 110<\/td>\nMunich +49 89<\/td>\n<\/tr>\n
Ismaning Police +49 89 9624310<\/td>\nItaly +39<\/td>\n<\/tr>\n
Pharmacy Dr. Aurnhammer  +49 89 968688<\/td>\nSwitzerland +41<\/td>\n<\/tr>\n
Information 11833<\/td>\nAustria +43<\/td>\n<\/tr>\n
Emergency call fire 112<\/td>\n\n

rn<\/p>\n

Great Britain +44<\/p>\n

rn<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

rn<\/p>\n<\/div>\n

rn<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>TV\/Radio<\/span><\/a><\/h4><\/div>
\n

Your television is provided over satellite. <\/p>\n

For Radio<\/p>\n

Turn on the TV, press Setting on the remote control, then select TV and radio stations. Enjoy!<\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Transport connection<\/span><\/a><\/h4><\/div>
\n

Public transport is provided close to the hotel. Please ask at the reception for information and timetables.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Umbrella<\/span><\/a><\/h4><\/div>
\n

Please ask at the reception.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Wake-up call<\/span><\/a><\/h4><\/div>
\n

Please call th reception, we will help you. call +49 89 99 65 51 0<\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div><\/div><\/div><\/div><\/div>
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